About us

Your Local Plumbing and Heating Company Since 1948

Heppelthwaite the Red Van Plumbers are a local family run plumbing and heating company. Winners of “the Face of Which? Trusted Traders 2015 Competition”, a Worcester Bosch approved installer (Platinum level) and has over 550+ Checkatrade reviews.

01628 533 550

Our Services

Our services include boiler servicing, boiler repair, boiler replacement, gas safety certificates, heating controls / smart controls, central heating systems, underfloor heating, radiator leaks, bathroom designs and installations, shower replacement and more.

Domestic and commercial services

Our Team

We employ approximately 20 gas engineers and plumbers, and have a dedicated customer care team to handle all types of requirements.  We use modern technologies and have a sophisticated internal operating system to ensure we provide a quality and reliable service to our customers.


History, Employment & Training

We have always invested in people through on-going training and encouraging the development of individual career paths. We have an impressive employment history that has seen staff remain within the company on average for over 15 years, in some cases for the entirety of their careers.

Our apprenticeship scheme introduces and develops new talent. This has served us well with a growing team of excellent young talent that’s guided by our long serving and senior engineers, who started out as apprentices some 25 years ago.

All our Gas Safe registered engineers are experienced, equipped and fully trained; they all drive tracked vehicles, are CRB checked and carry identification. The majority of engineers are employed and we do not use agency staff. This way we can control and ensure the quality of our workmanship and service.

We take pride in our ability to retain the best engineers as our long term service awards demonstrate. Developing a team of engineers that understands the company and what we stand for means that we continue to maintain old fashioned values but ensure we’re at the forefront of the plumbing, heating and renewable energy industry.

Our Reputation

Our reputation and customer relationships are key to the success of the group and this is something in which we pride ourselves. The Group is both proactive and reactive to all customers to ensure we achieve one main objective, the retention of happy customers.


The Evans Group go above and beyond what’s expected from us and we actively support associations and organisations that improve the image, safety and standards of the Plumbing and Heating industry.

We are registered / approved by Gas Safe, Oftec, MCS, Safe Contractor, Construction Line, Considerate Constructors, WHICH? Trusted Traders and Check a Trade. As well as, accredited installers for many manufactures including Worcester Bosch, Glow Worm, Vaillent, Ideal, Honeywell, OkoFen, Grants to name just a few.

red van plumbers

Areas we cover

Heppelthwaite the Red Van Plumbers are based in Bourne End, near High Wycombe, Buckinghamshire. We cover a large part of South East England such as Wycombe, Maidenhead, Marlow, Windsor, Beaconsfield, Watford, Redhill, Reading and a large part of London.  View more information on areas we cover.

Part of the award winning Evans Group

Heppelthwaite The Red Van Plumbers is part of the Evans Group, which comprises of 5 divisions which are:

Evans Design – Technical Consultancy: A professional service that saves clients time and money by providing insightful analyses of proposed plumbing and heating applications prior to installation. Evans Design undertakes research to provide information-rich reports and blueprints on plumbing and heating systems (and products) for developers, builders and installers.

R.G.Evans  – Contracts & Special Projects: An award winning company specialising in new build housing contracts and special projects. The R.G.Evans portfolio includes partnerships with industry leading developers such as Cala Homes, Barratt, Bellway, Berkeley, Linden, Michael Shanly, Millgate, Octagon, St James, Taylor Wimpey, Willmott Dixon and more.

Heppelthwaite Green Building Solutions – Renewable Energy: Dedicated to providing industry leading renewable energy solutions, Heppelthwaite Green Building Solutions are at the forefront of new technologies to provide customers with a cost effective green alternative. Government backed schemes mean there is no better time to go green.

Heppelthwaite, Red Van Plumbers – Service & Maintenance: Providing a premier plumbing and heating service for domestic, commercial and contractual customers. Services range from installations of complete central heating systems to fixing a leaky tap. Our customers range from homeowners to councils, schools and hospitals to name but a few.

Heated Floors – Bespoke Underfloor Heating: Specialists in bespoke underfloor heating system and the supply of underfloor heating materials. Heated Floors offer a full technical design and advice service to help customers to correctly plan their project. Most products within our range are held in stock and available for collection or delivered next day when required. We can provide a full installation service, as well as supply only.

Operating throughout South East England, the Group has an annual turnover in excess of £12 million with approximately 100 installers and staff. A member of the NAPHC and MSC, our excellent track record has seen The Evans Group receive 39 NHBC Pride in the Job accolades in the last 25 years. This is testament to the relentless commitment to customer service, safety, training and responsibility.