General Plumber

GENERAL PLUMBER (or ELECTRICIAN)

● Install all forms of Domestic plumbing (or electrical) systems for service, maintenance, or small works in a neat, tidy and professional manner with minimum of supervision.

● Promote the company and brand at all times. Present a professional image and a considerate attitude towards clients needs, expectations and concerns.

● Receive direction and follow instruction from the Directors, Supervisors and Co-ordinators

● Work to appointments and report progress to the Co-ordinators. Advise of any delays or early completion of works.

● Ensure materials are available before meeting the appointment where ever possible.

● Ensure all material purchases are booked to the relevant jobs and all delivery notes/ collection tickets are returned with job sheets to the Co-ordinators.

● Return all paperwork inc. job sheets fully completed and in a timely manner. Provide adequate information to assist Co-ordinators in closing jobs, raising invoices, quoting clients on future works, sourcing materials and rearranging appointments, etc.

● Review with the Co-ordinators and/or Operations Directors daily work loads and plan future.

● Highlight and manage risk. Ensuring risk assessments and safety plans are in place when appropriate.

● Manage time well to ensure good service and minimise expense.

● Drive company vehicle to and from appointments

● Ensure brand compliance, maintaining a clean and tidy van and personal attire. Protect company and personal tools and plant keeping them in good order. Were necessary ensure tools and plant are regularly serviced, tested and/or calibrated.

● Liaise closely with and support the Co-ordinators, Supervisors and Directors.

● Bring passion to their work by example and be part of a high performing team.

● Deliver customer satisfaction and seek customer feed back.

● Make sound judgements and provide useful performance feedback to the team.

● Under relevant supervision carry out basic works in other trade disciplines

AT ALL TIMES STRIVE TO PROVIDE A HIGH LEVEL OF SERVICE, ENSURING CUSTOMER SATISFACTION AND REPEAT BUSINESS