Our plumbers specialise in plumbing repairs. For customer convenience we always aim to diagnose the issue and repair it within the first hour. However, if parts are required or the work is going to take longer than one hour, then our plumbers will explain what is wrong, provide a quotation and always seeking approval before proceeding. We provide generous discounts for any work that exceeds that one hour. Visit our pricing and offers page for costs.
We also specialise in all types of plumbing services for both domestic and commercial customers.
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What to expect
Our plumbers will diagnose the issue and repair it as quickly as possible. They all have standard van stock however they also have access to local plumbing merchants and our own warehouse. It is always our aim to get the plumbing repair fixed same day. Our work is backed with a 30 day workmanship guarantee.
For customer peace of mind we provide the following as standard
- Fixed same day where possible
- Up front transparent pricing
- 30 day workmanship gurantee
- Excellent customer service
- No call out fee (see further details)
To provide our customers with peace of mind we provide upfront transparent pricing.
Discounted hourly rate
We understand that plumbing and heating can be an inconvenience, especially when it’s a repair or an unplanned maintenance issue. To help reduce the expense we provide a discounted hourly rate.
Fixed price guarantee
To provide further piece of mind we offer a Fixed Price Guarantee. For example, if our engineer diagnoses a fault and advises that you require a new part, where possible we will provide a fixed price guarantee.
- One price which includes all labour and parts
- No hidden extras
- No increased costs if it takes us longer than the estimated time
- Priority service
- Part(s) will include a manufacturer’s warranty (if applicable)
- Our work comes with a 30 day workmanship guarantee
Discover our transparent pricing – CLICK HERE
Why use Heppelthwaite
Your local family run plumbing and heating company since 1948
We provide fixed and transparent pricing. We invoice after the work is complete for your own peace of mind.
All our professional engineers are gas safe registered, experienced and receive ongoing training.
An official face of Which Trusted Traders 2015 and over 270 customer reviews on Checkatrade.