● Install Domestic Plumbing systems and associated multi-trade works on small projects in a neat, tidy and professional manner with minimal supervision
● Carry out general building functions as back up for domestic or commercial plumbing and heating installations, service or maintenance.
● Promote the company and brand at all times. Present a professional image and a considerate attitude towards clients needs, expectations and concerns.
● Receive direction and follow instruction from the Directors, Supervisors and Co-ordinators
● Work to appointments and report progress to the Co-ordinators. Advise of any delays or early completion of works.
● Ensure materials are available before meeting the appointment where ever possible.
● Ensure all material purchases are booked to the relevant jobs and all delivery notes/ collection tickets are return with job sheets to the Co-ordinators.
● Return all paperwork inc. job sheets fully completed and in a timely manner. Provide adequate information to assist Co-ordinators in closing jobs, raising invoices, quoting clients on future works, sourcing materials and rearranging appointments, etc.
● Review with the Co-ordinators and/or Operations Directors daily work loads and plan future.
● Highlight and manage risk. Ensuring risk assessments and safety plans are in place when appropriate.
● Manage time well to ensure good service and minimise expense.
● Drive company vehicle to and from appointments
● Ensure brand compliance, maintaining a clean and tidy van and personal attire. Protect company and personal tools and plant keeping them in good order. Were necessary ensure tools and plant are regularly serviced, tested and/or calibrated.
● Liaise closely with and support the Co-ordinators, Supervisors and Directors.
● Bring passion to their work by example and be part of a high performing team.
● Deliver customer satisfaction and seek customer feed back.
● Make sound judgements and provide useful performance feedback to the team.
AT ALL TIMES STRIVE TO PROVIDE A HIGH LEVEL OF SERVICE, ENSURING CUSTOMER SATISFACTION AND REPEAT BUSINESS